Legal Intelligence CenterCalifornia Practical Guides

Consumer Protection, Fraud & Lemon Law

Identity theft recovery, scams and unauthorized charges, licensed businesses and cancellation rights, and California’s lemon law.

How to use these guidesThey explain how California processes generally work. They don’t review anyone’s personal situation or recommend a course of action. For help with your own situation, see free help.

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Words to know

Credit freeze
A free block that stops new credit from being opened in a person’s name until they lift it.
Fraud alert
A notice on a credit file asking lenders to verify identity before opening credit.
Home solicitation contract
A contract signed at home after a seller’s visit, which carries cancellation rights.
Restitution
In lemon law, a refund of what was paid, minus an offset for use.
Song-Beverly Act
California’s consumer warranty law, which includes the lemon law.

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